Feel Confident In Using allCare IT!

allCare IT has provided consistently fast and personalized service for our business for years. All the technicians understand the need to keep the IT side of our business functioning and reliable. They provide prompt and efficient service to accomplish this.

If it’s a large-scale project or a small tweak here and there, they manage each task with the same level of urgency and attention. In our business (health care), we and our patients heavily depend on stable IT infrastructure to ensure electronic claims are processed effectively.

Moving to Office 365 allowed our business to know that we have the latest software with the automatic update feature. The software is visually pleasing and well laid out. I also appreciate that I can keep up with emails via the Outlook app on my phone.

We value allCare IT’s high-level service with a local, personal touch. If someone is debating on IT firms, feel confident on using allCare IT!

Peter Ferreira Office Manager
Limestone City Dental Care
Kingston, Ontario

Their Service Reps Are Great and Highly Skilled - allCare IT gets the Job Done!

allCare IT provides excellent service. They are easy to access for help and quick to respond. Previous IT providers were unwilling to travel to Napanee to service our office equipment but the technicians at allCare IT are happy to provide great service both remotely or onsite.

Our office was experiencing a lot of issues with email storage and slow Internet, however, allCare IT has totally solved that problem with our transition to Office 365.

I don’t hesitate to give other companies allCare IT’s number and recommend they call and speak with them. I can’t say enough about their company. Their service reps are great and highly skilled. allCare IT gets the job done!

Lyn Tait General Manager
Bag To Earth Inc.
Napanee, Ontario

We have found a true business partner in allCare IT

We are completely satisfied with the level of service we receive from allCare IT and are always treated as a valued member of their ever growing network of clients. They have made our past IT issues and concerns go away completely with Managed Services. Prior to signing with allCare IT, we would often have one of our terminals go down, leaving an employee without the required tools they needed to function in their roles. Now the health of all our devices are monitored, repaired or replaced prior to any service interruption allowing us to service our customers with the speed and efficiencies they are accustomed to.

Over the past several years we have developed a great relationship and have found a true business partner in allCare IT. It’s terrific to find a company that takes our IT concerns as seriously as we do, allowing us to work throughout the day without any worries. Their level of expertise and professionalism are shown throughout the entire team and the level of knowledge and commitment to service continues to amaze me.

If you are considering partnering with allCare IT, my advice is to take the plunge!!! You will be very impressed with the level of professionalism. allCare IT employs the absolute best techs in the area, each and every member of the team takes great pride in what they do and ensures their customers are treated fairly in a very timely manner with all their requirements met.

Peter Penfold Vice President, Supply Chain
Universal Supply Group
Kingston, Ontario and 23 Other Locations Ontario

Fast, Friendly and Professional Service!

allCareIT provides great customer service in a professional manner, all the staff are very helpful and friendly. I also like that I can talk directly to one of the principals if I need to.

With allCare IT, I can rest assured that we have the latest version of programs and our licensing is always up to date. We appreciate the ability to work and share files online with others in the company and to work on our files regardless of where a user is located or what system they are using.

allCare IT excels at offering new ideas/software that will work for our company. We have peace of mind knowing that they are working to protect our data, websites etc. from others.

Alan Kennedy Vice President of Finance
Brown’s Fine Foods
Kingston, Ontario

Peace of Mind

The biggest benefit we’ve received working with allCare IT is peace of mind. Knowing that our systems are updated and monitored so it isn’t something we need to worry about. They excel at communication and quick response to issues or concerns. I appreciate that allCare IT is local, experienced and willing to customize their service to our needs.

Robert Smithyman Owner, CLU
Phoenix Financial Services
Kingston, Ontario

Exemplary Service on a 24/7 Basis

allCare IT has serviced my IT needs over the years for a number of my businesses, as well as personally. They provide personalized service which I have not experienced at other firms. They know my needs and IT problems and design solutions tailored to my business. They have helped me with the purchase of new equipment, improving our overall system performance and have called me back day or night when there was a security emergency.

Moving to cloud services on the advice of allCare IT has given me the security of knowing that my data is protected and that confidential information cannot be compromised. It also allows me to access my data anywhere.

I would recommend allCare IT without hesitation. They provide knowledgeable, personalized and immediate service on a local basis, which few other firms provide.

Charles Cuffari President, BA, CFP,CLU,CH.F.C.,CPCA
Cuffari and Company Inc.
Kingston, Ontario

It’s Literally Life Changing!

We used to have to manually check every file against the billing system reports – it would take days to get through the files! With Report Checker, (custom software built by Opal Labs) we now run 4 reports, put them through the checker and BAM! Any issues found pop up in the report the checker generates! It has saved us many hours of manual labour and aggravation – it takes less than 5 minutes from start to finish. I can’t recommend this report checker enough – it’s literally life changing!

Jen Ferguson Haven Home ClimateCare
Kingston, Ontario

Depth of Knowledge is Remarkable

allCare IT provides top shelf response to urgent requests and the depth of knowledge is remarkable. Focus on client service is centric to their company. Our business has benefited from the ease of access to the data warehouse anywhere.

Debra A. Owner
Kingston, Ontario

The personnel are very friendly, courteous and helpful in answering all of my questions.

I would definitely refer anyone to allCare IT because of their excellent customer service. When contacting the office, I am able to reach someone either by email or by telephone and actually speak directly to a live person. Also, the personnel are very friendly, courteous and helpful in answering all of my questions. Not being even remotely an IT person, I have lots of questions in order to try and understand. They are very patient with me.

Debra Davis Financial Controller
Davis New Homes
Trenton, Ontario

They take pride in their work and share in your success

allCare IT is focused on delivering outstanding service to us, whether it requires three people to work the weekend or a quick answer to a simple question. They take pride in their work and share in your success.

By using managed services we have experienced reduced transaction costs and appreciate receiving only one monthly invoice.

allCare IT has learned to completely understand our business, what’s important to it, and the role that IT plays in the customer interaction.

Keith Graham CEO
Berkdale Financial Group Inc.
Kingston, Ontario

All of our Systems Work Flawlessly Thanks to allCare IT

We appreciate allCare IT’s reliable and trustworthy professional services for all of our IT needs.

They have friendly service and offer solutions that work. In our circumstances this saved costly monthly fees in exchange for available free services.

Rob & Joanne Blommestyn CaraCo Group
Kingston, Ontario

allCare IT knows what they are doing!

Since moving to managed services with allCare IT, our office is finally being taken care of! We are not put off to the side while the IT guys deals with a bigger company that “makes them more money.” We feel that we are important to them!

The team is very knowledgeable and experienced. They are not on the phone calling for help all the time like IT companies we have had in the past.

This company knows what they are doing! They are reliable and very nice and friendly to deal with too!. Every time I call, I get a phone call back within a half hour. And they are fixing the issue I have.

Shana O’Neill Certified Dental Assistant/Receptionist
Kingston Creekside Dental
Kingston, Ontario

Your business cannot afford NOT to have allCare IT as its trusted IT service partner.

allCare IT managed our migration to Office 365 in a very well planned and well documented manner and the execution was equally flawless. It is the greatest benefit and offers peace of mind knowing that our email is safe in the cloud instead of sitting in a mail folder on a local computer hard drive.

The website is typically the first step in introducing prospective clients to Davis New Homes and we are glad that allCare IT provided the needed expertise and service to design and implement this integral digital face to our business. The ability of the site to be updated as we grow and develop more properties made the decision-making process easy when we reviewed the cost commitment of a managed service. The website is doing exactly what we hoped it would accomplish - creating interactions with clients and providing key pieces of data at the initial point of contact that allow our sales team to follow up based on a qualified lead.

Throughout our time working with allCare IT, communication is consistently professional, courteous and meets or exceeds SLA’s. We had very tight deadlines with high demands but allCare IT delivered their products and services on time as promised.

We also have peace of mind because they provide robust, scalable solutions based on industry standard architectures. I rest easy at night knowing that our entire IT infrastructure is in the hands of trusted experts in their respective fields.

Alex Barratt Vice President of Business Development
Davis New Homes & Developments

Lets you Stay Focused on Your Core Competency

We have enjoyed the benefits of a stable computing environment since working with allCare IT. They have consistently demonstrated knowledge of appropriate solutions to our computing needs.

I would recommend allCare IT without question and suggest other businesses meet with them so they can propose a solution to your needs. Allowing allCare IT to take care of your businesses computing needs lets you stay focused on your core competency.

Jim Hinton Sales Representative
RE/MAX Finest Realty Inc., Brokerage
Kingston, Ontario

Very Impressed, You can Depend on Them!

As a small firm I am very impressed how allCare IT makes my requests a priority as if I was a large firm. I have benefited from their prompt service outside of regular working hours.

allCare IT makes your needs a priority and you can depend on them to help solve your problems so that you can get back to work.

Beth Sills CEO
TriEdge & Associates
Kingston, Ontario

I Can Trust allCare IT

On allCare IT’s recommendation Coral Services moved to Google Apps which has provided easy access and ease of use for our email. Another benefit we’ve experienced is that our company now has its own presence and identity on the web.

allCare IT consistently gives their best when working on my computers and ensures I have no unanswered questions before leaving. I Can Trust allCare IT.

Ben Larocque President
Coral Services
Kingston, Ontario

The Level of Time and Frustration Saved by this Software is Invaluable!

Previous to using the report checker software developed and installed by allCare, we were reconciling over a thousand monthly transactions manually. This was an extremely labour intensive process that would take up to 2 days to complete each month, and that was if there was no human error! Often the process was so frustrating, that instead of doing the manual reconciliation, we would simply write off the discrepancy at month end. Not good. Now that we have the report checker installed, reconciling our monthly transactions is a breeze! It takes a few minutes to run the report, and all discrepancies are listed in a clean report so that we can fix them in our system before they even happen in the account. The level of time and frustration saved by this software is invaluable. Bonus: Any time we have a software upgrade on our main system, allCare is happy to jump in and adjust the report checker so that everything is compatible. The customer service is just as outstanding as the software itself.

Becky Carnegie Owner
M&K ClimateCare
London, Ontario